Owner FAQs
FAQs
Getting Started?
How We Work Together
- Initial review of your property, listings, and goals
- Baseline analysis: current performance, comps, and market
- Setup: pricing engine, dashboards, and listing framework
- Implementation: pricing rules, listing updates, funnel fixes
- Monthly review: results, insights, and next actions
Money & Fees?
How do we charge?
Our fee is really simple. We charge a small monthly fee directed to our on-site manager and a commission on collected revenue.
Operations & Care?
Owner-Level Service That Feels Bespoke
- A dedicated owner relations contact who learns your preferences, usage patterns, and long-term goals for the home.
- Flexible owner stays and “hotel-style” readiness whenever you arrive—beds made, fridge stocked (if desired), everything in working order.
- Strategic guidance on upgrades and amenities that actually move the needle for your category of luxury guest (and what’s not worth the spend).
- Clear, proactive communication: no chasing updates, no guessing what’s happening at your home.
Guests & Bookings?
White-Glove Guest Experience
- Dedicated guest services team to handle everything from pre-arrival planning to last-minute requests.
- Arrival experiences tailored to luxury travelers: climate set, lights on, music playing, welcome amenities styled—not just a code in an email.
- Optional add-ons: private chef, daily housekeeping, grocery pre-stocking, childcare, wellness services, yacht/driver bookings, and curated local experiences (where available).
- Fast, proactive communication before, during, and after each stay to ensure frictionless experiences and five-star reviews.
Owner Use?
Your needs come first. Our team will work closely with you and your family to ensure that you can use your home when it matters most to you.
Still have questions
Reach out to us any time by contact us